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General Information
What is the Gap Up app about?
What are the main features of the app?
Is the app available on all devices?
Do you offer personalized investment advice?
Registration and Account Management
How do I register for the app?
Do I need to provide personal information to register?
Why do I need to provide my PAN Card details?
Does Gap Up perform KYC for customers of RAs?
Will Gap Up use my PAN Card details for any other purpose?
How can I update my personal details?
What are 'Interests' in the app?
What should I do if I don't receive the OTP on my number?
How can I log in to my account?
How can I delete my account?
How can I log out from another device?
Can I access the app on multiple devices?
Using the App
Do I need to link my broker account?
How do I access free tips/advisory?
How accurate and timely is the news displayed in the app?
What type of news is provided in the app?
What is the 'Tarakki' section?
Are there any prizes for experts who win in 'Tarakki'?
Can users participate in the 'Tarakki' competition?
How often does the 'Tarakki' competition take place?
How are the experts ranked in the competition?
Can I be notified when an expert starts or closes a trade in 'Tarakki'?
Can I see detailed information about each trade made by experts in 'Tarakki'?
Can I follow an expert's trades outside of 'Tarakki'?
What is the 'Shorts' section?
Who can use the services?
Do you offer Demat Account handling services?
Can I follow specific RAs in the app?
What is the 'Trades' section?
What does it mean to 'follow' a trade?
What do the terms 'Trade Closed', 'Trade Expired', 'Target Hit' and 'Stop Loss Hit' mean?
How do I follow a trade?
What happens after I follow a trade?
How do I unfollow a trade?
If I leave a channel, how can I rejoin it?
What are Gap Up Coins, and how can I earn them?
Where can I use Gap Up Coins?
Where can I see my followed trades?
Where can I see my followed experts/channels?
How can I see premium trades?
How can I search for specific trades?
Where can I check the Privacy Policy?
Where can I check the Terms & Conditions?
What is the refund policy?
How can I save 'News' or 'Shorts'?
How can I view my saved 'News' or 'Shorts'?
How can I switch to dark or light mode?
How do I edit notification settings?
How can I stop notifications from a specific channel or RA?
How often are trades or tips delivered?
At what frequency is the market data updated on the app?
How do you get market data?
Is the market data reliable?
How do I access the 'Trades' section?
What type of trades are available in the 'Trades' section?
Is the advice in the 'Trades' section guaranteed to be successful?
Can I follow trades in this section?
Are there any costs associated with accessing the 'Trades' section?
Will I receive updates about the trades I follow?
Is there a disclaimer for the 'Trades' section?
Premium Packages
How do I purchase a premium offering?
Payments, Offers, and Discounts
How can I cancel auto payment? Will it affect my services?
Are there any hidden charges?
I am facing issues with auto payment or payment. What should I do?
What is the auto payment feature?
How can I set up auto payment?
What payment methods are accepted?
Will I receive a receipt for my payment?
Where can I find the receipt for my premium plan?
How do I extend my premium plan?
How do I cancel my premium plan?
How can I check my previous purchases?
How can I apply coupon or discount codes?
I am not able to apply coupon or discount codes. What should I do?
What are coupon or discount codes?
Can I use multiple coupon or discount codes at the same time?
Are there any restrictions on coupon or discount codes?
Research Analysts (RA) and Tips Related Queries
What is a Research Analyst (RA)?
How can I view details about a Research Analyst (RA)?
How do I choose the best Research Analyst?
How do I check the SEBI-Registered License of an RA?
Can I get past performances of an RA?
How can I ask questions about an offering?
What capital is required to start trading?
Will I get guaranteed returns by trading on Gap Up?
Are the tips provided guaranteed to be profitable?
How do RAs ensure the quality of their tips?
Technical Support
Is there a way to provide feedback on the app?
Referrals
What are referrals, and how do they work on Gap Up?
